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Thursday, November 15, 2007

How to Use WPL's "Member E-resource Card"

All CMRLS member public and school libraries*, have received or will soon be receiving a Worcester Public Library "Member E-Resource Card."

Each library has been given one card, which is intended to support librarians as they help their patrons find information. These cards are single-user cards because Worcester Public Library's database licenses do not permit multiple off-site usages. We hope you will find the resources in these databases valuable as you assist your patrons, and we appreciate your support in using them as they were intended. Unfortunately, misuse of these cards could result in the loss of the databases if use exceeds the license.

Worcester Public Library also provides other reference support services for member libraries' staff and patrons.

  • A toll free number (1-800-562-0080) is available to librarians all the hours that our library is open.
  • Worcester Public's Reference Librarians staff the MassAnswers 24/7 Virtual Reference service to provide your patrons with round-the-clock access to professional librarians who can answer their questions.
  • We provide e-mail reference for your patrons' more in-depth questions, especially those involving local history or genealogy.

All these services are provided to you, your library and your patrons, through our role as your Regional Reference Center.

*Other CMRLS Member Libraries are welcome to apply for a card if they feel the databases will support their work. Please e-mail to request a card. Cards are sent care of the Head Librarian of each institution.

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CMRLS Regional Reference Center, Worcester Public Library, 3 Salem Sq, Worcester MA 01608