Sharing new ideas, resources, knowledge and technology to keep abreast of new development in reference service field

Saturday, January 16, 2010

Add "Chat with a Librarian" icon, link or QuestionPoint Qwidget to your library's website

As of January 1, 2010, the Worcester Public Library has started a "Chat with a Librarian" service. The new chat service lets you or your patrons ask questions and get answers online from WPL reference librarians.

The chat service is available: Monday through Friday 4:00-5:30.
(More hours will be added as soon as Springfield Public Library joins us.)

Please promote the service by linking the chat form or embedding Qwidget (an IM-like chat box for QuestionPoint; see example below. Qwidget can also be downloaded to iPhone, Android, or Palm and placed into Facebook) onto your library's website. Here are directions:

1. If you would like to embed Qwidget
to your library's website, email Ping at for the javascript. Click here to lean how to download qwidget to iPhone, Android or Palm.

2. Link to WPL Ask a Librarian page on your library's website


3. Use one of the images and the URL below for the chat form to link to the service directly

Friday, January 15, 2010

Little Black Book of Online Business

Author: Paul Galloway
Publisher: Wiley

This reference resource is not your typical black book.
No matter what you do online—whether you're an eBay seller, eCommerce merchant, information marketer, affiliate marketer, or even the operator of a brick-and-mortar business—The Little Black Book of Online Business is the ultimate resource for growing your business online.

This practical, resource-packed guide covers everything from blogs to e-mail to keywords to search engine optimization and everything in between. It features more than 1,000 of the best and most effective resources for helping online marketers put the book's smart recommendations into successful practice. In addition, it links to a wealth of downloadable utilities like redirect generators, Web form processors, and sales letter personalization tools.

This is not a book about how to make money on the Internet.
Instead, it provides the tools and resources you need to implement an online marketing program for any business idea you can come up with. Author Paul Galloway has spent ten years on the technical side of online marketing, implementing successful lead generation, affiliate tracking, and online advertising systems for some of the Internet's biggest online merchants. Now, he puts those years of experience to work for you, with tools and strategies for maximizing online exposure and driving business growth.

The Little Black Book of Online Business gives you the best, proven resources to help you supercharge your online business. A required reference for anyone doing business online, it's packed with endless resources no online marketer should be without. If you want to succeed online, these are the tools that will get you there.

CMRLS Regional Reference Center, Worcester Public Library, 3 Salem Sq, Worcester MA 01608