As of January 1, 2010, the Worcester Public Library has started a "Chat with a Librarian" service. The new chat service lets you or your patrons ask questions and get answers online from WPL reference librarians.
The chat service is available: Monday through Friday 4:00-5:30.
(More hours will be added as soon as Springfield Public Library joins us.)
Please promote the service by linking the chat form or embedding Qwidget (an IM-like chat box for QuestionPoint; see example below. Qwidget can also be downloaded to
2. Link to WPL Ask a Librarian page http://www.worcpublib.org/services/askalibrarian.html on your library's website
3. Use one of the images and the URL below for the chat form http://www.questionpoint.org/crs/servlet/org.oclc.admin.BuildForm?&page=frame&institution=11074&type=2&language=1 to link to the service directly