Sharing new ideas, resources, knowledge and technology to keep abreast of new development in reference service field

Wednesday, August 29, 2007

The Blog's Purpose and Guidelines

This blog provides an opportunity for real-time sharing of information, news, ideas and concerns related the reference service among the 251 multi-type libraries that make up the Central Massachusetts Regional Library System. Anyone involved in providing reference service within CMRLS is encouraged to participate in this support tool, created by and for librarians. Let's take advantage of our collective knowledge and experience.

Suggested subjects include but certainly are not limited to:

  • Workshop information: upcoming offerings, tips from workshops you attended
  • New products: the good, the bad and the really ugly
  • Questions and concerns: share yours or offer your suggestions and solutions
  • Reference finds: websites, titles, databases, handouts
  • Professional resources: books, tutorials, links
  • Programming and PR: successes and failures
  • Reference questions: new tough ones and perennials, along with answers and suggested answers
  • News appointments and departures
  • Ideas: trial balloons and proven winners

The Regional Reference Blog's focus is reference service within the Central Massachusetts Regional Library system community. This includes reference service for both youth and adults provided by public, school, special and academic libraries that are members of CMRLS. All staff are encouraged to participate, to share news, ideas, and tips as well as solicit help or suggestions related to reference service.

The Regional Reference Blog is not the tool for communicating confidential information or for discussions unrelated to reference service.

  • All postings and comments should be written in courteous, business-like language.
  • The use of discriminator, insulting, offensive, disrespectful, demeaning language is prohibited.

Jane Peck, the Head of Reference Service at the Worcester Public Library, will serve as the Regional Reference Blog monitor and moderate all comments. Concerns or suggestions should be sent by email to

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CMRLS Regional Reference Center, Worcester Public Library, 3 Salem Sq, Worcester MA 01608