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Wednesday, April 15, 2009

Important Notice to Those Who Purchase DVDs

From: info@midwesttapes.com
Slumdog Millionaire Confusion & Fox's new policy

Many libraries have contacted us concerning Slumdog Millionaire. This title, delivered before 20th Century Fox announced their new retail and rental edition policy, was shipped to some customers with incorrect artwork.
Due to a mix-up at Fox's replicator, some rental edition copies of Slumdog Millionaire were shipped in retail edition cases. Fox has set up a hotline (1-888-223-4369 or SlumdogDVD.orderassistance.com) for customers who have received these items and would like a replacement item. If you prefer replacement artwork, Midwest Tape is happy to provide it through our customer service department (1-800-875-2785).
Midwest Tape has been notified that, beginning immediately, all new Fox releases will be issued in two editions: retail and rental. Because Fox has decided to classify libraries as part of the rental market, the rental edition will be the only edition available to public libraries.
Fox has decided that the rental edition and retail editions will be two separate and distinct items. Each edition will have unique artwork and UPC numbers. Additionally, retail editions will have the text "Retail Exclusive" on the cover art.
Click Here to view samples of both the Retail and Rental edition artwork.
Fox has decided that there will also be a difference in content between the retail and rental editions. In most instances, special features and bonus disks will not be a part of the rental (library) edition. Upcoming Fox releases with separate rental and retail editions include:
Bride Wars
Legally Blondes
Taken
Possession
S. Darko
Valkyrie
Labou
Dr Doolittle: Million Dollar Mutts
Driven to Kill
Nobel Son
Street Fighter
Pink Panther 2
Miss March
12 Rounds
The Betrayed
Customers who would like to voice a complaint about Fox's new distribution policy may do so by emailing: mailto:nancy.perfett@fox.com? and mailto:info@midwesttapes.com? on all inquiries.
We are sorry for any inconvenience that Fox's new policies may cause.
Sincerely,
Midwest TapeThe Librarian's #1 Media Source800-875-2785

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